Pikes & Verekers is committed to ensuring that your privacy is protected by complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs).
This privacy policy uses the definitions of "personal information" and "sensitive information" which are provided in the Privacy Act.
Types of Personal Information we Collect and Hold
We collect personal information that is necessary for us to provide legal services to you which may include your name, contact details, occupation, employment history, title, expertise and interests, and information concerning the matters on which a client seeks our services. We also collect sensitive information as set out below.
Collecting your Personal Information
We usually collect personal information directly from an individual when an individual communicates with us, such as when he or she:
- provides us with personal information in connection with the provision or potential provision of legal services by us;
- makes inquiries about our services or contacts us for any other reason so that we can process, deal with and respond to such queries or any other issues, including complaints;
- provides us with business cards or other contact information;
- registers for or attends Pikes & Verekers Lawyers’ events or third party events arranged in conjunction with Pikes & Verekers Lawyers;
- subscribes to our mailing lists;
- uses our website www.pvlaw.com.au; or
- applies for prospective employment and contracting opportunities at Pikes & Verekers Lawyers.
We may also collect personal information about an individual when a client (e.g. an employer, colleague or associate of the individual) uses our services.
We may also collect personal information about individuals from third parties, such as:
- agents or advisors on behalf of an individual;
- third party referrals;
- when we obtain references;
- through reports from professionals, such as medical professionals, or otherwise in connection with the provision of our legal services; or
- publicly available sources.
Sensitive Information
We may collect sensitive information about individuals, but only where:
- the individual has provided consent to such collection and the information is reasonably necessary for our functions or activities; or
- as otherwise permitted by the APPs.
Cookies
We track traffic patterns throughout our website.
We use "cookies" on our website. A "cookie" is a small amount of information which is transferred to the hard drive of your computer and which can identify your web browser but not you. A cookie can collect and store information, but cannot interfere with your computer.
Our internet service provider will record and advise us of your service address, domain name, the date and time of your visit to our site, the pages viewed and the information downloaded.
If you want, you can disable your web browser from accepting cookies. If you do so, you can still access our website, but not all services may be available.
Use and Disclosure of Information
We collect and use personal information for our business purposes. The main purposes for which we collect and use information are:
- to provide our clients with legal services;
- where the information was given to us for another specific purpose (such as a job application), for that purpose;
- in respect of our website, to respond to any requests made and for statistical, web development and internal purposes;
- for our own internal, relationship and marketing purposes (however, we always provide a choice to "opt out" of receiving direct marketing or related communications from us); and
- for a related purpose, where the individual concerned would reasonably expect us to use it for that related purpose.
We may disclose personal information for the above purposes to third parties such as:
- a service company or trust company affiliated with the Pikes & Verekers Lawyers’ partnership;
- service providers, agents or contractors of Pikes & Verekers Lawyers, such as archive service providers or printers; or
- barristers, our interstate agents or other advisors we or our clients engage to assist in providing services.
We only disclose personal information:
- with the consent of the individual concerned;
- as otherwise permitted by the APPs; or
- as required or permitted by law or court or tribunal order.
Pikes & Verekers Lawyers is also bound by professional obligations in respect of confidentiality.
Dealing with us Anonymously
Generally, we will require personal information from individuals in order to provide our services and to comply with legal obligations.
However, you may be able to
deal with us on an anonymous basis when you access our website or blog.
Integrity of Personal Information
We store personal information securely through computer storage and paper-based files.
We will take all reasonable steps to ensure that all information we collect or use is accurate, complete, up to date, protected from misuse, interference, loss, unauthorised access, modification and disclosure, and accessed only by authorised personnel for permitted purposes.
We take steps as are reasonable in the circumstances to de-identify or destroy personal information that is no longer required by us for the purpose for which it was collected, held or used.
Government-related Identifiers
We do not use any government-related identifiers, such as Medicare numbers, driver licence numbers or TFNs as our own identifiers.
Third-party Links
This privacy policy does not apply to your use of another website accessed through a link from ours. In this case, the privacy policy of the owner of the other website (if any) will apply. We cannot and do not make any warranty or representation as to the practices of any linked websites in the handling of your personal information.
Changes to this Privacy Policy
We may make changes to this privacy policy from time to time for any reason. Any changes will be effective from the date of publication on our website. Please check this privacy policy from time to time for updates.
Access and Correction of Personal Information
If you wish to:
- seek access or correction of any personal information which we hold about you;
- request removal of your name from our marketing distribution lists; or
- get more information about the way we manage the personal information we hold,
please contact us.
If we do not agree to provide access to you to your personal information or to amend or annotate the information we hold about you, you may seek a review of our decision. Please see below.
If we do not agree to make the requested changes to your personal information, you may make a statement about the requested changes and we will attach the statement to your record.
Complaints
If you have a complaint about a breach of the APPs by Pikes & Verekers Lawyers in relation to your personal information, please contact us in writing, either by email or mail - see the relevant details in the Contact Us section below.
Complaints will be reviewed by us and a response will usually be provided within 30 days of receipt of the complaint by us.
Contact Us
If you have any questions about our privacy policy please contact our offices using the contact details below:
Telephone: (02) 9262 6188
Fax: (02) 9262 6175
Email: info@pvlaw.com.au
Mail: Pikes & Verekers Lawyers, Level 2, 50 King Street, Sydney NSW 2000